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January 26, 2026

Revenue Is Up - So Why Is Profit Still Down?

The Mystery of Missing Margins

Charging revenue can look great on the dashboard. Sessions increase. Utilization rises. Payments flow. Yet, at month-end, margins can still disappoint. One common reason is demand charges—a cost category that doesn’t behave like typical “energy usage” (kWh). In many tariffs, the bill is influenced not only by how much energy you used, but how high your power draw spiked (kW)—even for a short window. For CPOs, that means profitability can be impacted by momentary peaks, not just total consumption.


Part 1. The Invisible Enemy: How "15 Minutes" Can Define Your Monthly Cost


Here’s the key idea: demand charges can be driven by a single peak interval.

In NASEO’s report on EV charging and demand charges, the following statement captures the mechanism plainly:

“Many utilities determine demand charges based on the peak 15-minute or 30-minute interval.” 

What this means operationally is simple:
Even if your site runs smoothly most of the month, one short coincidence event—multiple sessions overlapping—can set the “peak” that influences monthly costs. That’s why “100% utilization” is not automatically good news. If utilization comes with uncontrolled simultaneity, it can increase peak risk—and quietly compress margins.


Part 2. How Should CPOs Respond? (Operational Controls Before ESS)

When faced with peak risks, many operators think they need expensive hardware upgrades like Energy Storage Systems (ESS). However, the U.S. Department of Energy’s FEMP suggests a smarter first step: Managed EV Charging. "Unmanaged" charging—plugging in and drawing full power immediately—exacerbates peak loads. In contrast, Managed Charging allows operators to control the timing and magnitude of power delivery without disrupting the user experience.

To mitigate demand charges effectively, you need a three-layered approach:

  • Visibility: Know when your peak risk is rising in real-time.

  • Control: Distribute power during spikes to flatten the curve.

  • Policy: Establish an operational structure that prioritizes peak avoidance over raw throughput.

Part 3. How viveEV Solves the "Peak" Problem

Peak demand issues don't happen in policy documents; they happen on-site. viveEV addresses this structural risk through a combination of our Management Platform and smart hardware logic.


✅ Real-Time Monitoring: Proactive Risk Control

  • Key Value: Immediate visibility for instant response.

  • Description: Track charger status and usage patterns in real-time to detect and mitigate costly peak events before they impact your utility bill.

✅Intelligent Energy Management: Smart Load Balancing

  • Key Value: Grid stability and cost reduction.

  • Description: Optimize DC fast charging through automated load balancing, preventing grid overload and maintaining power draw within a cost-effective range.

✅Actionable Insights: Data-Driven Excellence

  • Key Value: Strategy over guesswork.

  • Description: Leverage detailed analytics on energy consumption and revenue to identify cost drivers and continuously refine your operational strategy.

✅Hardware Assist: Dynamic Power Sharing

  • Key Value: Efficient power distribution.

  • Description: Utilizing the Pumpy and Tron series, our hardware intelligently distributes power across dispensers to prevent simultaneous maximum draws and peak threshold breaches.

Turn Structural Risks into Managed Profits. 

Don't let invisible peaks erode your margins. viveEV transforms complex demand charges into a controlled operational cost through visualization and smart control. Stop the bleed. Optimize your site with viveEV today.

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