The Paradox No One Planned For
The EV market is still running hot. According to the latest data from Rho Motion, global EV sales reached over 18.5 million units YTD in November 2025, a 21% increase from the previous year. To keep pace, charging infrastructure is expanding at record speeds. More cars, more chargers. But a strange phenomenon is occurring: "More chargers, but fewer working chargers." Many blame technology or regulations. But the real bottleneck is neither. It's People.
Part 1. The Bottleneck: The Missing "Hybrid Talent"
1. EV Charging is "Awkwardly Difficult"
Operating a charging network requires managing high-voltage electricity, IT networks, payment systems, and customer service simultaneously. The problem? There are almost no "Hybrid Talents" in the market who understand all these domains together.
2. Partners Can Install, But Can They Solve?
As you scale, you rely on partners. But when a complex error occurs, most partners can't diagnose the root cause. The burden falls back on your HQ team. When your network grows from 100 to 1,000, operational complexity outpaces your ability to hire. This is the "Scaling Wall."
Part 2. The Strategy: Don't Scale People, Scale Systems.
Smart CPOs realize one simple truth: "We can’t scale people at the same speed as chargers." The strategy for 2026 must shift from "Hiring More" to "Reducing Dependency on People."
Delegate Judgment to Systems: Use intelligent monitoring that self-diagnoses issues without needing a senior engineer on-site.
Leverage External Expertise: Instead of trying to hire hard-to-find experts internally, partner with a provider who offers immediate, high-level technical support.
Part 3. viveEV Solution: We Are Your Tech Team
viveEV solves the talent gap not just with hardware, but with Expertise as a Service.
✅ Remote Control & Self-Diagnosis
Our platform goes beyond simple monitoring. It resolves frequent software errors via Remote Reset without the need for truck rolls, significantly reducing unnecessary site visits and your team's workload.
✅ Expert Support on Demand
You don't need to solve every technical issue alone. viveEV provides a dedicated Consultant ready to respond immediately.
Problem Solving: We guide your field partners through complex issues they can't solve alone.
Cost Efficiency: Leverage our expertise instead of bearing the high cost of hiring specialized internal staff.
The New Question for 2026
The question is no longer "Which charger is cheaper?"
It is: "Who will operate this charger for the next 5 years, and with what expertise?"
Build a network that scales regardless of personnel changes. Partner with viveEV.